Returns

POST

If, within 7 days of receiving your parcel, you are not fully satisfied with your product, you can return it to the following address:

Du Pareil Au Même Boutique internet

ZAC de l'Orme Pomponne

Parc d'activité Pole Sud

Rue Paul Langevin

91130 Ris Orangis

FRANCE.

The product will be replaced (while stocks are available) or your money refunded (by credit- note on your customer account or by a refund on your credit card). Return and re-shipment costs will only be borne by DPAM if the product does not correspond to your initial order or if the product is defective.

KIALA PICK-UP POINT (FREE)

Within 7 days of receiving your parcel, you can return your product FREE OF CHARGE by dropping off your parcel at one of the KIALA pick-up points (in metropolitan France only; to locate the pick-up point closest to your home, visit  http://www.kiala.fr/kplocator).

DPAM STORES (FREE)

Within 7 days of receiving your order, you can exchange your product in any DPAM store which carries the product in its range (in metropolitan France only, excluding Corsica) or you can request a credit note. You will have to present your invoice. Refunds are not made in stores.